BETTER TURNAROUND TIME – 24 TO 48 HOURS
In addition to constant transparency, we know that turnaround time is critical.
That’s what our policy for scrubbing is – it should be done in 24 or 48 hours. Clients should not be waiting 4 or 5 days to know if they have a valid claim.
THROUGH AGGRESSIVE DENIAL MANAGEMENT
With denial management, you have to stay on top of it all the time.
For example, often Medicare will initially deny a claim simply because they want to see if you have the documentation to back it up.
That’s why clients will often come to us from competitors – especially if they’re being audited – because their current RCS is not being aggressive enough, not taking things all the way through to appeal, or letting it get backed up.
Aggressive Denial Management is one of our strengths – that’s why so many clients are migrating to our more robust and responsive system.
BETTER INTEGRATION WITH YOUR ENTIRE ECOSYSTEM
Our approach is different from other RCM’s because – rather than just looking at a client’s billing, we’re looking at your entire ecosystem:
• Prior Authorization
• All the way through coding, billing, analytics, denial management, appeals.
This helps us uncover ways we can help clients be more successful from end to end on their revenue cycle.